TERMS & CONDITIONS

1. Introduction

The Design Directive FZE (“Design Directive FZE,” “we,” “us,” or “our”) owns and operates the following websites (“Site”):

• www.designdirectiveme.com
• www.thriveinfashion.com
• www.elisabethmachale.com

These Sites offer consultancy services, including online courses and resources. Design Directive FZE is a company registered in the United Arab Emirates (UAE), with an office in Creative City, Fujairah, operating under Trade License number 8849.

By registering for, accessing, browsing, or otherwise using the Site and purchasing goods or services through the Site, you (“User”) acknowledge that you have read, understood, and agree to be bound by these Terms. If you have any questions, contact us at info@designdirectiveme.com.

2. Purchasing from the Site

2.1 Payment Processing

• All payments are processed via Stripe or PayPal. By making a purchase, you agree that Stripe or PayPal may access your personal information (e.g., name, address, and payment details).
• We do not store your payment details. For their privacy policies, refer to Stripe and PayPal.

2.2 Legal Jurisdiction

• By purchasing from the Site or paying a deposit for services, you agree that any disputes are subject to the laws of the UAE, irrespective of your location.

3. Use of the Site

3.1 Eligibility

• You must be 18 years or older to use the Site and make purchases.

3.2 International Access

• The Site may be accessed globally. However, compliance with local laws is your responsibility. Accessing or using the Site outside the UAE is at your own risk.

4. License to Use the Site

• We grant you a non-exclusive, worldwide, non-transferable license to use the Site for personal, non-commercial purposes, subject to these Terms.

5. Prohibited Use

You agree not to:

• Use the Site for illegal or unauthorized purposes.
• Post content that is defamatory, offensive, or infringes third-party rights.
• Modify, reproduce, or distribute any part of the Site without prior written consent.

6. Intellectual Property

• All intellectual property rights on the Site belong to Design Directive FZE. Unauthorized use is prohibited.
• By posting content on the Site, you grant us a perpetual, royalty-free license to use, modify, and distribute that content.

7. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using the Site, you consent to the collection, use, and disclosure of your information as described therein.

8. Security

• While we take reasonable steps to protect your data, we cannot guarantee complete security. Use the Site at your own risk and ensure your device is protected with firewalls and antivirus software.

9. Purchasing Terms

9.1 Orders

• Orders are confirmed only upon receipt of payment. We reserve the right to cancel or reject orders at our discretion.
• Once confirmed, orders cannot be modified or canceled.

9.2 Pricing

• Prices are displayed in AED and USD, inclusive of VAT. Delivery fees are charged separately.
• We reserve the right to correct pricing errors and will notify you if an error affects your order.

9.3 Refunds and Returns

• Refunds are issued in accordance with our Return Policy. Refunds for change of mind are not accepted.

9.4 Delivery

• Delivery terms and fees are outlined in our Shipping Policy. We are not responsible for delays caused by third-party couriers.

10. Disclaimer

The Site is provided “as is” without warranties of any kind. We do not guarantee uninterrupted access or accuracy of content. Use of the Site is at your own risk.

11. Limitation of Liability

• We are not liable for indirect or consequential damages, including loss of data or profits. Our liability is limited to the extent permitted by law.

12. Changes to Terms

• We reserve the right to update these Terms at any time. Continued use of the Site constitutes acceptance of the revised Terms.

13. Contact Information

For questions or concerns, contact us at:

• Email: info@designdirectiveme.com
• Office Address: Creative City, Fujairah, UAE